At CarmenWarehouse.com we strive to make your delivery a positive experience. We take pride in making sure your order arrives to your destination as quickly and safely as possible. Most in stock items are shipped via United States Postal Service from our warehouse in Des Moines, IA within 1-3 days from receipt of your order and should arrive to you within 1-14 business days to most U.S. addresses. Shipping to Canada should arrive within 7-14 business days. International orders may take longer. If you have been informed that your order has shipped and it has not arrived within the expected time frame, please contact us with your order number, name, and phone number. Shipping and Handling Costs Most retail orders sent within United States qualify for Flat Rate Super Saver Shipping charge of only $8.95 per order. *Rural or remote geographical locations are subject to extra shipping charges. We will notify you if extra charges are applicable. If you require faster shipping methods with UPS please contact us and we can arrange for your request and estimate additional costs. Shipping and handling charges are subject to applicable taxes. Wholesale customers do not qualify for Super Saver Shipping and will be notified on Freight charges